Refund and Returns Policy
We are completely committed to offering a high-quality IPTV service at the lowest price possible. If for any reason you feel that our service did not live up to your expectations or you think that somehow our service did not meet your standards of excellence. Request a cancellation and pay only for the period you have consumed.
Users can cancel request a refund for the rest of their subscription in just a few steps in their account dashboard.
Please check the table below for how the refund calculations are done.
REFUND REQUEST TIME : REFUND AMOUNT
1 MONTH
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Within 1-21 days: $4.92
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Within 22-30 days: $0
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3 month
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Within 1-15 days: $15.75
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Within 16-45 days: $10.50
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Within 46-60 days: $4.58
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Within 61-90 days: $0
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6 month
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Within 1-15 days: $29.50
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Within 16-45 days: $21.99
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Within 46-60 days: $17.50
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Within 61-90 days: $14.39
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Within 91-120 days: $8.50
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Within 121-150 days: $4.58
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Within 151-180 days: $0
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12 month
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Within 1-15 days: $55.50
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Within 16-45 days: $50.40
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Within 46-75 days: $42.18
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Within 76-90 days: $39.60
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Within 91-120 days: $30.60
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Within 121-180 days: $26.10
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Within 181-240 days: $15.42
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Within 241-300 days: $5.40
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Within 301-360 days: $0
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We are also determined to ensure that our customers don't be stuck or lose hope in the process. If you're having problems, please Contact us. We offer full-service and will assist with everything from order to installing.
Requesting a Refund
Follow the steps below to get your refund request sent to us:
1- Login to your account got click my subscriptions.
2- Click the service in question,
3- On the subscription details page scroll down and select *Request Cancellation*.
4- Fill the required info and submit
You can also request cancellation by opening a support ticket.
